Privacy Policy

Privacy Policy for McAfee Support Service

Our site is committed to protecting our customer’s privacy. We only ask for information necessary to process the technical support for the user. To provide technical help for the user in an efficient manner, we may gather, use and disseminate information collected only as per the user’s consent and requirements. Privacy policy tells about the personal, payment and technical information and the confidentiality maintained.


Information user may be asked for:

Personal information: Includes First Name, Last Name, Phone No., E-mail address, Postal Address, so that we can identify the user and/or contact the user whenever required. Payment Information: We may or may not need credit/debit card information to facilitate transactions (if any). The third party does not authenticate any further accessibility and the information is secure. The support number has a payment process of the third part type hence it may need to verify credit/ debit card and use it in transactions. Technical information: It includes technical information about the software, system etc. The set of information asked for includes:


  • Date of purchase of the McAfee Antivirus
  • Processor and other details of the system and the software
  • Type, make and model of computer hardware
  • Software installed and hardware configured
  • Peripherals attached to the computer
Our way of collecting information:

The technician will simply ask for the required piece of information over phone. Support Number will access user computer only with the consent of the user. To provide with the technical support we ask for information that includes personal, as well as technical data and it entirely depends upon customers to chose whether to provide our technicians with the data or not.


Confidentiality and Usage of the information gathered from the user of our services to processtechnical support :

We ask for the above mentioned information to be used for resolving the technical problems with the antivirus software in the following ways.

To revert on calls: We may use the contact provided by the user, at the time of registration and purchase of our services, this is in order to revert the calls for information and/or updates .

We may also use the e-mail address, to inform the user about the company news, updates, products or service, promotional offers and other such information. The technical support number does not access any information without taking consent f the user. Users are requested to be present in front of the computer while our experts are fixing technical issues thus enabling the experts to direct the users.

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Disclaimer

Disclaimer: We are an independently working technical customer support provider. Our sole objective is to provide our users with the tech solutions and other resolutions regarding problems associated to McAfee antivirus. We are here to help both PC and mobile users. We follow strict International customer care compliance and guidelines.

Contact

    Contact us Phone No: +1-800-247-9134 Add: US

Quick Assist for McAfee Tech Support Toll Free Number @ USA : McAfee Tech Support Number +1-800-247-9134